About Us

The Ear Wax Removal team consists of four local practitioners who are responsible for performing community-based earwax removal services to patients within the West Midlands area. Our team was established in 2019 to address the need for a convenient solution to long delays in receiving treatment for NHS wax removal.

As qualified nurses, the team are all trained, skilled and have the necessary equipment to provide electronic irrigation, microsuction and manual removal using instrumentation (probe) within a community setting.

Meet the Team

Jacqueline Lloyd-Jones RN 1979 Hull
07771 958 318

Jacqueline joined the NHS in 1974 and has had a long-standing career working as a Registered Nurse, Midwife, and District Nurse as well as working in various roles within the medical devices industry.

Within her role, she has treated many patients who required ear irrigation for earwax removal and has since enhanced her skills to include ear microsuction and instrumentation. She received additional training for this at The Rotherham Primary Ear Care Centre.

Jacqueline is passionate about providing a community-based patient-tailored earwax removal service in patient’s own homes, their place of work and nursing and residential home settings. In addition to Monday to Friday 9.30-4.30pm appointments, she offers an out of hours service available early mornings, evenings and weekends.

Helen McDowell Adult Nursing BSc Keele University 2006 07951 272 052

Since qualifying as a Registered Nurse, Helen has worked within the surgical directorate of 2 acute hospitals before moving to intensive care where she worked until 2015. Since then she has worked as a Community Nurse and appreciates the need for people to have access to quality services at home, enabling them to maximise their full potential and make life as enjoyable as possible.

Helen currently runs multiple clinics in the community and has recently extended her skills through training to perform ear irrigation, ear microsuction and instrumentation at The Rotherham Primary Ear Care Centre.

Helen offers a community-based earwax removal service in patient’s own homes, their place of work and nursing and residential home settings. In addition to Monday to Friday 9.30-2:00 pm appointments she offers an out of hours service for evenings and weekends.

Fe Webster RN Birmingham 2005
07974 845 201

Fe has been a qualified nurse since 2005 and has spent the past 13 years working within district nursing teams within the Birmingham and Worcester area. Her role as a Community Nurse has included ear care particularly ear irrigation for wax removal.

Fe is qualified in ear irrigation and completed ear microsuction and instrumentation at The Rotherham Primary Ear Care Centre.

Fe offers a community-based earwax removal service in her clinic in Bromsgrove, patient’s own homes, their place of work and nursing and residential home settings. In addition to Monday to Friday 9.30-4.30pm appointments, she offers an out of hours service available early mornings, evenings and weekends.

Colette Burke (RN) (BSc) Community Health Nursing – 07929 825 316

Colette qualified as a Registered Nurse (Queen Elizabeth Hospital) in 1991.

She has worked in various settings as a trained Nurse and on completion of her BSc Community Health Nursing in 1998, she worked as a District Nurse for Birmingham Community Health Care NHS Trust.

Within her role, she has treated many patients who required ear irrigation for earwax removal and has since enhanced her skills to include ear microsuction and instrumentation. She received additional training for this at The Rotherham Primary Ear Care Centre.

Colette is passionate about providing a patient-tailored earwax removal service in the community, in patient’s homes and in nursing and residential home settings. In addition to Monday to Friday 9.30-4.00pm appointments, she offers an out of hours service available evenings and weekends.

Book An Appointment

Complete our online booking form or contact us for more information.